Refreshments Customer Guarantee
In an effort to deliver the highest quality products and services to our customers Refreshments is pleased to make promises and guarantees in the following areas:
Commitment
Refreshments strives to deliver only fresh products and name-brand items that our customers recognize. Products dispensed will have uniform proportions, will be consistent in quality and appearance, and will be sold at a fair price. Vending and Food Service equipment will be reliable, attractive, updated and uniform in size and color.
Performance
Refreshments promises to provide timely service by dependable, well-trained service reps who are empowered and committed to helping our customers. We endeavor to have our equipment clean, adequately filled and operating for our customers. Refreshments will comply with regulations, laws, and requirements set forth by governing authorities.
Flexibility
Refreshments desires to provide the best possible customer service utilizing customer preference customer choice. We strive to actively merchandise our products for the maximum benefit to our customers. Our company endeavors to offer diversified and multi faced services such as catering, office coffee, specialized vending and other areas as needed by our customers. Refreshments seeks to be progressive in word and action and to be innovative in our problem solving.
Compatibility
Refreshments realized its responsibility to be a good corporate citizen and will be involved and supportive in the communities it serves. We encourage our Service Representatives to take an active part in the affairs of their communities. Refreshments will utilize uniformed, trained professional service reps who are friendly, courteous and energetic.
Responsiveness
Refreshments strives to give prompt repair service utilizing trained radio dispatched service technicians. Service may be obtained by calling 662-286-6051 in Corinth or 901-427-8363 in Jackson. Repair on certain equipment will be available twenty-four hours a day. Refreshments guarantees all products that we sell and will cheerfully and promptly refund money to any customer who is not satisfied with his/her purchase; or who loses money from an equipment malfunction. Refunds are available from your service rep; by phone 662-286-6051 (Corinth) or 901-427-8363 (Jackson); or by mail: Customer Service, P.O. Box 240, Corinth, MS 38834.
Kenneth W. Williams, President